Frequently asked questions
Buyers in Singapore
Please proceed with placing your orders on our website.
Once payment is received, orders will be dispatched within 2-3 days.
International buyer
Please leave a message in the contact form below/email us:
1. Indicate the items you wish to purchase, quantity and your delivery address.
2. The quotation will be sent to you within 3-4 working days.
Buyers in Singapore
Door to door courier service is charged at $5 - $20 per delivery.
For orders below $50, delivery rate is $20
For orders above $50, delivery rate is $15
For orders above $150, delivery rate is $10
For orders above $200, delivery rate is $5
For orders above $300, enjoy complimentary door to door delivery.
Delivery timing: Monday - Friday 10am - 5pm
International buyers
We are happy to receive your orders from many miles away.
Different shipping options will be provided to you so you can have a better comparison with the price and time taken.
Items will be securely packed to prevent any damage or breakage to the product.
Postage charges quoted are subjected to the total weight/volumetrical weight or whichever higher.
Buyers in Singapore
We want you to be real happy with the items you purchase from us, so please contact us if you have any issues after receiving your orders so we try to solve it as soon as possible.
Courier breakages - please notify us within 30 hours of receiving so we can arrange for the insurance claim with the courier company
International buyers
We appreciate your miles away orders, and all international deliveries are insured. Items sold are non-refundable, but if any breakage occurs upon receiving the items, please take a photo for us and contact us within 24 hours and we will gladly replace them with a same/similar item.
Customisation
Yes, we do customisation for wedding favours, cafes, restaurants and gifts. Please contact us to know more!
Items out of stock?
Contact us and we will see what we can do for you!
Getting in bulk?
Contact us for bulk orders.